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Support

VoxChron Help Center

Guides, troubleshooting, and answers for AI captioning with non-verbal sound detection — get captioning faster.

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Getting Started

Set up your account, upload your first file, and understand credits.

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Uploading & Processing

Supported formats, file size limits, and processing times.

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Editing Captions

Use the in-browser editor to polish transcripts and timings.

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Exports & Integrations

SRT, VTT, DOCX, and pushing captions directly to your platform.

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Live Captioning

Set up real-time captions for streams, webinars, and events.

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Billing & Plans

Subscriptions, credit packs, invoices, and refunds.

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Security & Privacy

Data handling, encryption, GDPR, and compliance.

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Account & Settings

Profile, team members, notifications, and API keys.

Still need help?

Our team is here to help. Most tickets answered within 24 hours.

Contact Support